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Competition Bureau Complaint

Posted on Apr 11, 2016

Remember when I said I had filed my first-ever complaint with the Competition Bureau? It was about 10 days ago when I filed it online. They finally sent an email response on Friday, a week after my complaint. It reads:

The Competition Bureau (“Bureau”) will treat the information you have provided in accordance with the confidentiality provisions of the Competition Act (“Act”), and the Bureau’s Information Bulletin on the Communication of Confidential Information Under the Competition Act.

The role of the Bureau, as an independent law enforcement agency, is to ensure that Canadian businesses and consumers prosper in a competitive and innovative marketplace. In carrying out our mandate, information brought to our attention by consumers, businesses and other market participants is very important as it contributes to the identification and analysis of potentially anti-competitive practices in the marketplace.

The Bureau takes all allegations of anti-competitive conduct seriously. This matter has been referred to an officer to be reviewed for further consideration under the Act. A Bureau representative may contact you if further information is required. As a law enforcement agency, the Bureau conducts its investigations in private.

Isn’t that fascinating?! They are a LAW enforcement agency!! And they take anti-competitive conduct seriously!!! SO DO I! If you run your contest unfairly, it is my right, and I daresay my obligation, to report it to the Competition Bureau.

If a station asks you to listen to them by enticing you with a contest, but then does not run the contest according to the written rules, they have treated you unfairly. You could’ve been listening to a different station at that time, but chose to listen to THEM because of the contest. They can’t go changing the rules willy nilly – it’s unfair to their competitors and it’s unfair to the listener. It’s “anti-competitive”.

Until recently, radio stations have had free reign – nobody was REALLY keeping an eye on them, more specifically, on their contests. Now that someone is actually logging their contests, they are being held to task. Do as you say you will do, or I will hold you accountable. If you say you are taking caller 10, take caller 10. Don’t screen. It’s unfair, and more importantly, it’s illegal!

If a station doesn’t like me, it’s because they are used to being able to do whatever they want. They don’t like being watched. Who does?! Luckily I don’t give a crap what they think. It’s time to play fair, so put on your big girl panties and play it straight.

If you’re honest, you’ve got nothing to worry about!